WHO IS NMEDA CANADA?

About NMEDA CANADA

The National Mobility Equipment Dealers Association of Canada (NMEDA) is a registered Canadian non-profit trade organization dedicated to expanding mobility options for people with disabilities. Our efforts help those in need gain the ability to drive or be transported in vehicles modified with mobility equipment. Safety of individuals with disabilities and the general public is our first and foremost goal.

As a chapter of NMEDA, our membership network includes mobility equipment dealers, manufacturers and driver rehabilitation specialists and Occupational Therapists located throughout Canada and the United States. Always striving to unify and improve the mobility equipment industry and its services, our organization works together within the adaptive community to provide quality, safe and reliable transportation to people with disabilities.


NMEDA’s Accreditation & Accountability

While the manufacturing and adaptive processes are behind the scenes, we assure the public and our consumers that only the highest industry standards are maintained within the NMEDA Guidelines and Quality Assurance Program (QAP) rules. Adhering to these regulations ensures that all modifications provided by NMEDA members either meet or exceed the Canadian Motor Vehicle Safety Standards. In upholding these high-quality standards, we are able to continue elevating performance levels to reliably meet consumers’ transportation needs in the safest manner possible.

All NMEDA Dealers are inspected annually by a third-party auditor to ensure compliance with the NMEDA Guidelines and the QAP Rules.


QAP Program Requirements:

  • Undergo an inspection/audit process at least once per year by an independent auditing firm to ensure compliance with:
    • NMEDA Guidelines
    • The National Highway Traffic Safety Administration’s (Transport Canada) Canadian Motor Vehicle Safety Standards (CMVSS) and “Make Inoperative” Mandates
    • Provide 24-hour emergency service to all customers.
    • Maintain Product and Completed Operations and Garage Keepers Insurance for liability purposes.
    • Employ certified welders to perform all structural modifications to vehicles.
    • Employ technicians certified for the equipment they sell, install and service.
    • Abide by the decision of the Mediation Committee when consumers, dealers and/or any other person or entity logs complaints.
    • Meet shop facility and equipment requirements.
    • Possess and utilize four-corner scales.

NMEDA’s Government Relations Goal

With a lack of oversight in the face of ever increasing access to mobility products, it is our belief that safety and product integrity can best be achieved by establishing legislation and regulatory rules that set standards for mobility equipment installation.